Find quick answers to queries about ordering, custom design, shipping, returns, and jewellery care.
Absolutely. We use industry-standard SSL encryption and partner with leading payment gateways (like Razorpay, PayU, and Credit Cards) to ensure your transaction credentials are completely secure.
Yes, we specialize in bespoke bridal and engagement jewellery. You can schedule a virtual consultation or email our concierge at care@alveerajewellery.com. We can adjust band thickness, stone sizes, and engravings.
We offer Free Express Shipping on all Indian orders above ₹9999. Orders are usually processed within 24-48 hours. Delivery takes 3 to 5 business days for major metro cities, and up to 7 business days for regional pin codes.
We provide a 15-day hassle-free return or exchange policy for all unworn products in their original packaging with tags and certificates intact. Custom designs and engraved items are final sale and cannot be returned.
You can refer to our online Size Guide which features a printable diameter ruler and sizing charts. Alternatively, you can request a complimentary physical ring sizer during checkout.
Pure silver naturally reacts with oxygen. However, every Alveera piece is protected by three layers of premium Rhodium plating. This gives it a white-gold look and provides excellent resistance to tarnishing. To maximize longevity, follow our Care Guide.
We are here to help. Reach out to our concierge desk for direct assistance via email or phone support.